Post all the brainstorming sessions, our team of data scientists, software engineers, UI/UX designers, QA testers, and product managers worked closely with the client to strategically lay out a digital transformation plan to solve their challenges.

Implementation of a Digital Platform:

• We developed a best-in-class digital platform that included an iPhone App for agents and a separate iPhone App version for supervisors.
• The platform also incorporated an intuitive Admin Panel, empowering the backend team to manage the ecosystem, create barcodes for the team, and align payroll and workforce management processes.
• This automated process allowed the team to conveniently log in, register their work hours, and ensure timely payment.

Seamless User Experience and Branding:

• We created a highly engaging user experience and journey for the client, following the best business practices.
• The platform’s user interface was designed to be intuitive and user-friendly, making it easy for agents to log their time and update inventory parts seamlessly.
• The branding elements were incorporated to reflect the client’s brand identity and create a cohesive and professional experience for agents and supervisors.

Integration with Third-Party Frameworks:

• We ensured secure integration of the digital platform with various third-party systems to enhance functionality and streamline processes.
• Integration with Tekla EPM, Viewpoint, Push Notifications, and Barcode Management systems allowed seamless data exchange and enhanced efficiency.
• This integration eliminated the need for manual data entry and reduced the chances of errors, enabling the client to leverage the existing systems while benefiting from the enhanced digital platform.

By leveraging our expertise, our client successfully implemented a digital platform that revolutionized its workforce management, enhanced user experience, and seamlessly integrated with its existing systems, ultimately driving efficiency and improving overall operational performance.